A former client of mine remembers me as "the person who actually got something done." As small a compliment as that was, I knew I had earned that person's trust. There are two components to earning trust: 1) you actually have to get good quality work finished and 2) you must do it with integrity.
The Practical Project Manager gets the job done and leads the project with fairness, truthfulness, and respectfulness.
Start With The Basics
Paraphrasing Robert Fulghum, author of "All I Really Need to Know I Learned in Kindergarten" , several basic points are key
If you are good at what you do and actually get work done, you will begin to earn trust.
It's not enough to be a good project manager and get work done. You must also do it with integrity.
Much of your work as a project manager is to make sure other people are doing their work! Projects are people, people developing new products and services, and people executing business processes. Communicating with people is the most important part of your job.
Start Your Day This Way
Do you spend 90% of your time communicating with people?
Are you creating value?
Are you fostering spirit, teamwork, and a zeal for delighting the stakeholders?
Refer to: #1 Earn the Trust of Others
The Practical Project Manager gets the job done and leads the project with fairness, truthfulness, and respectfulness.
Start With The Basics
Paraphrasing Robert Fulghum, author of "All I Really Need to Know I Learned in Kindergarten" , several basic points are key
- Share everything
- Play fair
- Clean up your own mess
- Don't take things that aren't yours
- Say you're sorry when you hurt somebody
- Balance your work/home/play life
If you are good at what you do and actually get work done, you will begin to earn trust.
- Set realistic goals for you and your team
- Plan your work, work your plan
- Do what you said you would do or course correct
- Communicate results (both good and bad)
- Be a better time manager
It's not enough to be a good project manager and get work done. You must also do it with integrity.
- Validate and respect others' points of view
- Meet, greet, and seek out people you are depending on and people depending on you
- Your tone sets the tone for the project. There is no reason to be mean or angry even in the most difficult situations. Face difficulties with professionalism and dignity.
- Build relationships and friendships, but be careful with "mixing business with pleasure"
- Speak less, listen more: assume the speaker is right when listening; you will learn more and actually hear what they are saying
- Follow the Golden Rule: Do unto others as you would have them do unto you
Much of your work as a project manager is to make sure other people are doing their work! Projects are people, people developing new products and services, and people executing business processes. Communicating with people is the most important part of your job.
Start Your Day This Way
Do you spend 90% of your time communicating with people?
Are you creating value?
Are you fostering spirit, teamwork, and a zeal for delighting the stakeholders?
Refer to: #1 Earn the Trust of Others
Always refer to your company's methodology or the Project Management Institute for specific how-to.
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